Calusa Veterinary Center Policies

Appointment Policy

We strongly advise calling ahead for appointments during regular business hours. This helps ensure that we can provide the best possible care for your pet in a timely manner. We understand that sometimes emergencies happen and will do our best to accommodate you and your pet. Remember - we are a 24/7 veterinary hospital, and no appointment is required for emergency situations.

Waiting Room Policy

When you arrive with your pet or while you're waiting for your appointment in our waiting room, please follow some general guidelines and safety recommendations. This will help ensure that your pet's visit is as safe and enjoyable as possible.

Calusa Veterinary Center takes the safety of all our patients seriously. To help keep everyone safe, we ask that you please follow these guidelines:

• All dogs must be on a leash and under the control of an adult at all times.
• All cats must be in a carrier or held by an adult at all times.
• Please do not bring food or toys into the waiting room unless absolutely necessary.

Payment Policy

For payment, we accept cash, debit or credit card, and CareCredit®. We also accept the majority of major pet insurance providers.

Pet insurance is a way to help defer the costs associated with unexpected or emergency veterinary care. There are many different types and levels of pet insurance coverage available, so we encourage you to do your research to find the plan that best suits your needs and budget.

At Calusa Veterinary Center, we are happy to answer any questions you have about paying for care. Simply ask a member of our staff or call ahead with any questions.

We accept:

• Cash
• Major credit cards
• Scratchpay
• CareCredit®